Primary Support's small business group focuses on the unique needs of entrepreneurial companies. Primary Support's small business team is dedicated to helping emerging companies make important decisions about enhancing and building the right technical foundation for their company. Primary Support advises clients on the scalable infrastructure necessary to meet their evolving technology requirements and to design and implement IT services within their respective budgets.

Primary Support acts either as an extension of a company by functioning as its outsourced IT department or as a supplemental source to an existing IT team. Primary Support provides ongoing support and maintenance to help emerging and short-staffed companies maximize their technical efficiency as well as provide the guidance and advice necessary to manage and leverage their information technology. This allows management to focus on their core business initiatives.